Real_path='/Users/avrilbayer/.dropbox/instance2'ĭropbox_path: '/Users/avrilbayer/Dropbox' Group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=)Įffective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=)Īppdata: '/Users/avrilbayer/.dropbox/instance2' I have attempted reaching dropbox via twitter after repeated emails with no response, I was totally ignored. Your customer service is quite horrible I must say. I do not know what happened or what I did to have violated dropbox, since I have only saved files shared with me to the account and nothing else. I expected to be treated better since it is a paid account. The account has been disabled for a violation of Dropbox's Terms of Service and Acceptable Use Policy. I have only received one non friendly response from dropbox : I have repeatedly tried to reach dropbox but unsuccessful despite this account being a paid account.

I tried resetting password, and received a message that my account had been disabled.

I had just started to upload files shared with me to my second paid account : when I realised I could no longer login. I decided to upgrade my second paid dropbox account : from basic (which I have had for a while) to paid 2TB personal after my first paid account : storage became full.

Dropbox customer service phone support