It seems superficially fine but doesnt want to seem to mount although PU reports all disks OK and all other parts gets green ticks. My Pegasus R6 was inherited so I'm not sure of service history. I don't think it is software related - either Mac or PU reasosn below. So just to recap on this Sherlock Holmes type journey. Is there any way to hard reset it? There appears to be a button on the back underneath the cover plate but this doesnt seem to do anything.Īnyone got any ideas? I realise it is EOL and not covered by Promise but maybe someone knows. I've narrowd it down to something on the board of the Pegasus. I've tried a different set of drives, a different computer, different TB cable and even a different power supply from another R6. In order to get it back online, I have to unplug power and thunderbolt and then it appears and eveybhting seems hunky dory but then it goes again. I've even managed to stripe an array and mount it but the connection seems very very unstable and is lost. It will connect to Promise Utility if the drives are introduced one by one into the enclosure they appear as physical drives, however after about five or six drives are in the enclosure, something goes wrong and the connection appears to be lost. I've got an original R6 with 2TB drives in it and something is not right.

Pegasus2 r6 newegg